How Social Media can Take Your Business to the Next Level

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In this day and age, who isn’t aware of the massive impact social media has on our lives? Although some of us might not post content, a lot of us find ourselves checking our social media apps such as Instagram or TikTok throughout our day, even right when we wake up. Although we all know about the effects social media has on us, did you also know that social media can also greatly impact the success of your business? If used correctly, social media can help you sell and promote your products and services, attract customers, and ultimately build your brand. Before jumping into creating an Instagram profile or TikTok account for your business, here are the tips you’ll need when utilizing social media to promote your company.

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Pros of Using Social Media to Boost Your Business

The obvious pros of utilizing social media for your business are attracting customers, advertising, increasing market reach, and creating online networks. But social media can do so much more. It can help to not only build your brand, but also to make your brand stay relevant. We’ve all seen companies use outdated memes when advertising for their products. With social media, you can stay on top of emerging trends and use them to help make your audience relate to your content. Additionally, about 5 billion people around the world use social media, which means that you can potentially expand your small business not only to your local area, but to other parts of the globe. It’s also much easier to engage with your customers and find out what people are saying about your business. WIth DMs, private messages, and other messaging servers, you can easily interact with your customers and hear necessary feedback that will help your business to grow.

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Things You Need to be Aware of:

Before starting and managing your online presence, you must first ask yourself essential questions. “What are the channels my customers are most present and interested in?” “What ways can I target my audience through those channels?” “What are the objectives of my social media strategy?” After understanding how you want to use social media, it’s also important to recognize the work that goes into managing these different accounts across several accounts. One of the most important things to remember is that social media is immediate. In order to effectively manage your online presence, you need time to daily and actively monitor your accounts. Like with any social media account, if you don’t post regular updates, quickly respond to messages, or check on the activity of your feed, then you’ll risk losing traction and getting lost in the millions of other online profiles. If you don’t have the time to manage your social media accounts by yourself, you should consider hiring a social media manager who can oversee these activities.

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Social Media Strategies:

When considering different strategies to promote your social media accounts for your business, it’s important to understand that these profiles are meant to gain attention from potential customers and to promote your business. Try segmenting your audience to make sure that your target audience is on the platforms you want to use. Make use of visuals to grab immediate attention from viewers and boost engagement. Because you’re trying to advance your business, remember to initiate conversations when you can. Don’t just wait for businesses you want to work with or customers to talk to you, start the conversation. Let them know of your business; the more people know, the bigger boost your company gets. 

An important aspect of using social media is measuring your efforts. You want to know how many people are interacting with your profiles, and using external tools to generate that information will prove to be a great asset when using social media to promote your business. 

Lastly, let social media be an opportunity for you to cultivate customer feedback. Let your customers know that you’re putting them, their input, and their suggestions first. Advertising surveys and responding to online reviews or comments are just a few ways to understand how your customers feel about your service or products.


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Types of Social Media:

Now that you know about the pros of using social media to promote your business as well as the essential tips you should know before starting, let’s talk about the different types of social media you can utilize.

1. Social Networking Sites

Social networking sites, such as Instagram, TikTok, or Facebook, allow you to create your own profile or page, network with others, and easily share information. They’re also the main way to advertise your services or products to customers because these are the sites that they’ll use often. These sites are also great to learn about trending topics to use when promoting your business.

2. Job Networking Sites

Unlike social networking sites, job networking sites allow you to build a professional business profile in order to connect with networks of skilled people for recruitment or development. One of the more popular job networking sites is Linkedin.

3. Blogs

Blogs are online journals of thoughts, observations, promotions, links, images, and videos that are shared with the public. They allow customers to read more about your business and the services or products you provide and to comment on posts, which encourages customer feedback. Free blogging tools such as Blogger or WordPress are great ways to start off.

4. Location-Based Services

Location-based services help you connect and interact with other people and businesses in your area. This is an amazing way to help gain popularity in your local community, which promotes traction by getting others to be aware of the services or products you provide. Here, you can easily gain customer loyalty because you are in their area. Applications such as Foursquare enables you to recommend and rate other local businesses.

Social media has a great impact on our daily lives as well as on the growth of businesses. It allows you to promote customer engagement, advertise, and create online networks. It’s important to understand that keeping up with your social media pages requires necessary upkeep. You or a social media manager need to take the time to post regular updates and message back customers. It’s also important to create a digital marketing strategy so you can effectively manage the customer responses and interactions with your profile. There are many different types of social media, so understanding your goals of using social media for your business is critical. Promoting your business on social media can be intimidating, but with the right plans and goals, you can take your business to the next level.

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Leanne Kim